# Properties (https://docs.serviata.ru/en/docs/settings/properties)

Adding and editing the venues a workspace operates, and what the plan limit does.

A **property** is a venue you operate — a hotel, hostel, apartment building or resort. Properties are
the anchor everything else hangs off: conversations, tasks, storefronts and channels all belong to a
property, and access is granted property by property. See
[What an organization is](https://docs.serviata.ru/en/docs/organizations/) for how properties sit inside workspaces and
organizations.

The **Properties** tab is where a workspace's properties are created and renamed.

## The list [#the-list]

![Screenshot: settings/properties](https://docs.serviata.ru/screenshots/en/settings/properties.png)

1. The workspace these properties belong to, and Add Property
2. One card per property — name, description, and its status

The tab is headed "Workspace: *name*" — a reminder that these are the properties of the workspace you
are currently in, not of the whole organization. Each property is a card showing its name, its
description underneath if it has one, and a green **Connected** badge.

## Adding a property [#adding-a-property]

Press **Add Property**. The dialog is titled "Create Property" and has two fields:

* **Property Name** — required. Give it the name your team actually uses out loud, e.g. "Riverside
  Lisboa Hotel"; it appears throughout the app, in role assignments, channel scopes and property
  pickers.
* **Description** — optional, a short line shown under the name in this list.

**Create Property** saves it and confirms with "Property created".

## Editing a property [#editing-a-property]

Click any card in the list to open "Edit Property", the same two fields with a **Save changes**
button. Renaming a property updates it everywhere it appears; nothing attached to it — conversations,
tasks, permissions — is disturbed.

Properties cannot be removed from this tab. If you have stopped operating a venue, contact
[support@serviata.ru](mailto:support@serviata.ru).

## When your plan runs out of properties [#when-your-plan-runs-out-of-properties]

Each plan includes a number of properties. If adding one would go past that number, the property is
not created and what happens next depends on who you are:

* **Organization owners and admins** get an "Upgrade your plan" dialog — "Your current plan (*plan*)
  does not allow this. Switch to a plan that includes more." — with a **Go to billing** button that
  takes you to where plans are switched. Switching takes effect immediately; see
  [Balance and plans](https://docs.serviata.ru/en/docs/organizations/balance-and-plans/).
* **Everyone else** sees "You've reached your plan's limit. Contact your organization admin to
  upgrade." Your organization's owner or an admin has to make the change.

## Who can change properties [#who-can-change-properties]

The tab lists the properties where your role includes **Sees property settings** — all of them for
the workspace's owner and admins. Opening a card for editing needs **Changes property details and
locations** in that property; without it the card is read-only. The **Add Property** button needs
**Creates properties**, a workspace-role permission, or owner or admin. See
[Roles](https://docs.serviata.ru/en/docs/settings/roles/) for how these are given.