Welcome
What this documentation covers, and where to start reading.
This is the user documentation for Сервиата.
Where to start
Pick the area you need:
- Organizations — what an organization is, how to create one, its settings, and how billing and plans work.
- Workspace settings — properties, your team and their roles, user groups, and the channels you connect.
- Storefronts — the page guests order services from: building it, and publishing it.
- Tasks — the shared list of work your team is doing: assigning it, checklists, recurring jobs, and how people are told about it.
- Locations — the map of a property: buildings, floors, rooms and grounds, and how tasks say where the work is.
- Chats — your team's own conversations: channels, direct messages, threads and the notifications they produce.
- Smart Inbox — every guest message in one queue: taking a conversation, replying, and turning a message into work.
- The mobile app — what your team can do from a phone, and what stays in a browser.
Questions? Reach us at support@serviata.ru.